Troubleshooting

Extension Doesn't Load

1. Ensure VS Code is version 1.96.0 or higher

2. Check the Output panel (View → Output) and select "Lenses.io" from the dropdown

3. Try reloading the window (Cmd+Shift+P → "Developer: Reload Window")

Authentication Fails

1. Verify your URL points to the correct Lenses instance (e.g., https://lenses.company.com). The /api suffix is added automatically.

2. Check your username and password

3. Ensure your Lenses instance is accessible from your network

Topics Not Loading

1. Check if the environment has an agent connected (green indicator)

2. Verify you have permissions to view topics

3. Try refreshing the node (right-click → Refresh)